How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order.
What are the refund guidelines?
We do not offer refunds unless the item is proven to be defective or damaged upon arrival. To qualify for a refund, you must provide clear photographic evidence of the defect within 7 days of receiving the item.
Do you offer international shipping?
Yes, we do offer international shipping. Shipping costs and delivery times may vary based on your location.
How do I enter a gift card or discount code for an online order?
You can enter voucher codes in the order checkout.
Will sold-out products be restocked?
Products from our collections are generally not restocked. Subscribe to our newsletter to be notified. Alternatively, you can have a 'Back In Stock' alert sent to you. You will find a button on the product page.
What payment options are available?
All payments and credits are processed in the currency underlying the purchase. We accept the following payment methods: Apple Pay, Credit card (VISA, MasterCard)